Terms & Conditions
Last Updated: September 2026
Welcome to MetaNoia Success Training.
By accessing our website, creating an account, purchasing a course, enrolling in training, or using any of our services, you agree to these Terms of Service.
If you do not agree with these Terms, you should not use our website or purchase our services.
1. Our Services
MetaNoia Success Training provides online education, professional training, and learning materials in areas including aviation, quality, safety, human resources, leadership, and other professional development fields.
Courses may include recorded video lessons, presentations, downloadable materials, assessments, quizzes, certificates, documents, images, graphics, templates, and other educational resources.
Our courses and materials are provided for educational and professional development purposes only.
Unless expressly stated otherwise, our courses do not constitute legal, regulatory, engineering, medical, financial, employment, or other professional advice.
2. User Accounts
Certain services require users to create an account using their email address and other requested information.
You are responsible for:
- Providing accurate and current information.
- Maintaining the confidentiality of your account credentials.
- Preventing unauthorized access to your account.
- Informing us if you believe your account has been compromised.
Your account and course access are intended solely for your personal use.
You may not share, sell, transfer, rent, lend, or provide your account credentials or course access to another person.
We reserve the right to suspend or terminate accounts where unauthorized account sharing or misuse is identified.
3. Payments
Payments may be accepted through credit cards, debit cards, bank transfers, or other payment methods made available through our website.
Payments made by card may be processed by independent third-party payment service providers.
Where third-party payment processors are used, MetaNoia Success Training does not intend to directly store complete payment card information on its own systems.
You are responsible for ensuring that:
- The payment information you provide is accurate.
- You are authorized to use the selected payment method.
- Sufficient funds are available to complete the transaction.
Course access may be withheld until payment has been successfully received and verified.
4. Payment Security and Cybersecurity
MetaNoia Success Training takes reasonable measures to protect its website, systems, accounts, and customer information.
However, no website, payment system, electronic transmission, online platform, or internet-based service can be guaranteed to be completely secure.
To the maximum extent permitted by applicable law, MetaNoia Success Training shall not be responsible for unauthorized transactions, stolen payment details, compromised banking information, account theft, or misuse of personal information resulting from circumstances outside our reasonable control.
Such circumstances may include:
- Cyberattacks.
- Hacking.
- Malware.
- Phishing.
- Compromised customer devices.
- Stolen passwords or account credentials.
- Unauthorized access to customer email accounts.
- Security incidents involving third-party service providers or payment processors.
Customers are responsible for protecting their devices, passwords, email accounts, and payment information.
If you believe your payment card or banking information has been compromised, you should immediately contact your bank or payment provider.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded under applicable law.
5. Course Access
Course access is provided according to the terms, duration, and conditions displayed at the time of purchase.
MetaNoia Success Training may update, improve, reorganize, replace, or modify course content where reasonably necessary to maintain its accuracy, quality, relevance, or educational value.
We may also temporarily restrict access to the website or learning platform where necessary for:
- Website maintenance.
- Technical updates.
- Security improvements.
- Server maintenance.
- System upgrades.
- Circumstances outside our reasonable control.
We do not guarantee that the website or learning platform will be available without interruption at all times.
6. Copyright and Intellectual Property
Unless expressly identified otherwise, all content provided by MetaNoia Success Training is owned by MetaNoia Success Training or used under appropriate authorization.
This includes, but is not limited to:
- Course videos.
- Instructor recordings.
- Presentations and slides.
- Training manuals.
- Documents.
- PDFs.
- Worksheets.
- Assessments and quizzes.
- Questions and answer materials.
- Graphics.
- Illustrations.
- Images.
- Course structures.
- Written course content.
- Learning materials.
- Downloadable resources.
- Templates.
- Website content.
- Branding.
- Logos.
- Designs.
- Original training methods and educational materials.
All such content is protected by applicable copyright, intellectual property, trademark, and related laws.
Purchasing or enrolling in a course gives you a limited, personal, non-exclusive, non-transferable right to access and use the course for your own learning and professional development.
Purchasing a course does not transfer ownership, copyright, intellectual property rights, resale rights, distribution rights, or commercial rights to you.
You may not, without prior written permission from MetaNoia Success Training:
- Copy or reproduce our course content.
- Record our videos or lessons.
- Download materials where downloading has not been expressly permitted.
- Resell any course or training material.
- Sell copies of course materials.
- Redistribute our videos, presentations, documents, or learning resources.
- Upload our content to another website, LMS, cloud drive, file-sharing platform, social media platform, or online marketplace.
- Share purchased courses with another person.
- Provide paid or unpaid access to our courses to third parties.
- Repackage our course materials under another business or brand.
- Use our content to create competing training products.
- Modify our content and present it as your own.
- Translate and commercially distribute our materials.
- Remove copyright notices, trademarks, logos, or branding.
- Claim ownership or authorship of MetaNoia Success Training content.
- Use our course content for commercial training without written authorization.
The resale, redistribution, sublicensing, commercial reproduction, or unauthorized sharing of MetaNoia Success Training courses or learning materials is strictly prohibited.
This restriction applies whether the content is sold individually, included as part of another course, provided through a subscription, uploaded to another learning platform, shared privately, or distributed through any other method.
Unauthorized copying, sharing, distribution, reproduction, or resale may result in:
- Immediate suspension or termination of course access.
- Permanent account termination.
- Removal of certificates where appropriate.
- Formal takedown requests.
- Legal action.
- Claims for losses or damages where permitted by law.
Any permitted use outside normal personal learning requires prior written authorization from MetaNoia Success Training.
7. Certificates
Where applicable, MetaNoia Success Training may provide certificates upon successful completion of certain courses.
Unless specifically stated otherwise, a course certificate confirms completion of the relevant training program only.
A certificate should not automatically be interpreted as:
- A professional licence.
- A government-issued qualification.
- An academic degree.
- A regulatory approval.
- A professional authorization.
- A guarantee of employment.
- A guarantee of career advancement.
The value and recognition of any certificate may depend on the requirements of individual employers, organizations, regulators, or jurisdictions.
8. Refunds and Cancellations
Due to the digital nature of our courses and the provision of access to educational content, course purchases are generally final and non-refundable.
Cancellations and refunds are only considered in limited or exceptional circumstances.
Any refund or cancellation request will be handled according to our separate Refund & Cancellation Policy and applicable consumer protection laws.
For special circumstances, please contact:
9. Acceptable Use
You agree not to misuse our website, courses, systems, or services.
You must not attempt to:
- Hack the website or learning platform.
- Circumvent security systems.
- Access another user’s account.
- Introduce malware, viruses, or harmful code.
- Scrape or automatically extract course content.
- Copy protected website or course content.
- Bypass payment systems.
- Circumvent course access restrictions.
- Obtain unauthorized access to paid content.
- Use our services for unlawful purposes.
We reserve the right to suspend or permanently terminate access where we reasonably believe these Terms have been violated.
10. Third-Party Services
Our website may use or integrate with third-party services including payment processors, analytics providers, advertising platforms, hosting providers, learning management systems, email providers, or other technology providers.
MetaNoia Success Training is not responsible for the independent actions, policies, availability, or security practices of third-party services outside our reasonable control.
Use of certain third-party services may also be subject to their own terms and privacy policies.
11. Educational Disclaimer
While we make reasonable efforts to ensure that our training content is accurate, relevant, and professionally prepared, information and industry practices may change over time.
Students and professionals remain responsible for confirming any regulatory, organizational, technical, or workplace requirements applicable to their specific situation.
Where regulations, standards, procedures, or professional practices are discussed, users should always consult the latest official requirements applicable to their organization and jurisdiction.
12. Limitation of Liability
To the maximum extent permitted by applicable law, MetaNoia Success Training shall not be responsible for indirect, incidental, consequential, special, or similar losses arising from:
- Use of our website.
- Use of our courses.
- Temporary service interruptions.
- Application of information learned through our courses.
- Reliance on educational material.
- Third-party services.
- Circumstances outside our reasonable control.
Users remain responsible for professional decisions and actions they take based on information obtained through our courses.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
13. Suspension and Termination
We may suspend or terminate a user’s account or course access where we reasonably believe that the user has:
- Violated these Terms.
- Shared course access without permission.
- Resold or redistributed our materials.
- Attempted to compromise our systems.
- Engaged in fraudulent activity.
- Abused payment or chargeback systems.
- Infringed our intellectual property rights.
Termination due to a violation of these Terms may result in loss of course access without refund where permitted by law.
14. Changes to Courses and Services
We may make reasonable changes to our courses, website, services, course structure, learning platform, instructors, materials, or available features.
Where appropriate, such changes may be made to improve quality, security, accuracy, accessibility, or the overall learning experience.
15. Changes to These Terms
MetaNoia Success Training may update these Terms of Service from time to time.
Updated Terms will be published on our website with a revised “Last Updated” date.
Continued use of our website or services after updated Terms become effective constitutes acceptance of those Terms where permitted by applicable law.
16. Contact Us
If you have questions regarding these Terms of Service, copyright permissions, course access, or our services, please contact:
MetaNoia Success Training
Email: contact@metanoiasuccess.com