Welcome to Human Factors & Just Culture in Aviation

What You Will Learn

Who Should Take this Course?

Understanding Human Error

What is Human Error

Types of Human Error

Active Failures & Latent Conditions

From Blame to Learning

The Dirty Dozen Human Factors

What is the Dirty Dozen?

The Dirty Dozen at a Glance

Communication, Teamwork, and Assertiveness

Complacency, Awareness, and Norms

Knowledge, Resources, and Pressure

Fatigue, Stress, Distraction, and Interruptions

Dirty Dozen in Real Aviation Work

Mini Scenario

Fatigue, Stress, and Performance Limitations.

Fatigue, Stress, Workload, and Pressure

Memory Limitations and Attention Traps

Reducing Fatigue and Stress Related Risk

Error Chains and the Swiss Cheese Model

Error Chains Explained

The Swiss Cheese Model

Breaking the Error Chain

Scenario Walkthrough

Situational Awareness and Decision Making

Situational Awareness

Losing Situational Awareness

Decision Making and Speaking Up Under Pressure

Just Culture and Safety Reporting

What is Just Culture?

Blame Culture Vs Learning Culture

Human Error, At Risk, and Reckless Behaviour

Reporting, Learning, and Accountability

Practical Scenarios and Key Lessons

Final Safety Mindset

Thank You