Refunds & Cancellations
Last Updated: September 2026
Please review this policy carefully before purchasing any course or service from MetaNoia Success Training.
1. Digital Course Purchases
Due to the digital nature of our online courses and the immediate provision of access to educational content, all course purchases are generally final and non-refundable.
Once payment has been completed and course access has been provided, customers are normally not entitled to cancel the purchase or request a refund.
2. No Cancellations
Orders for digital courses generally cannot be cancelled after payment has been successfully completed.
Customers are responsible for reviewing the course description and other available information before purchasing.
3. Exceptional Circumstances
MetaNoia Success Training may consider refund or cancellation requests in limited and exceptional circumstances at its sole discretion and subject to applicable consumer protection laws.
Examples may include:
- Duplicate payments.
- Incorrect charges.
- Course access not being provided due to a verified technical or administrative error.
- Other exceptional circumstances approved by MetaNoia Success Training.
Approval is not guaranteed.
4. Requesting Assistance
If you believe your circumstances require special consideration, contact:
Please provide your name, registered email address, course purchased, transaction information, and an explanation of the issue.
5. Bank and Payment Charges
Where a refund is exceptionally approved, any non-refundable transaction fees, bank charges, currency conversion fees, payment gateway fees, or similar costs may be deducted where permitted by applicable law.
Processing times may also depend on the relevant bank or payment provider.
6. Chargebacks
Customers should contact MetaNoia Success Training first if there is a genuine issue with a transaction.
Fraudulent or abusive chargebacks may result in suspension of course access or account services while the payment dispute is investigated.
Nothing in this policy limits any mandatory rights available to customers under applicable consumer protection laws.